Privacy policy

This Privacy Policy explains how EE-Mobile ("we," "us," or "our") collects, uses, shares, and protects your personal information when you use our website and mobile application (collectively, the "Services")

1. Information We Collect

We may collect the following types of information from you:

Personal Information:

Information You Provide: We may collect information you voluntarily provide to us, such as your name, email address, phone number, billing information, and any other information you choose to submit through the Services.

Account Information: If you create an account, we may collect information such as your username, password, and account preferences.

Usage Data: We may collect information about your use of the Services, such as your IP address, device information, browser type, operating system, and browsing history.

Location Information: With your consent, we may collect your location information, such as your GPS coordinates, to provide location-based services.

2. How We Use Your Information

We may use your information for the following purposes:

Provide and Improve the Services: To provide, maintain, and improve the Services, including to process your requests, respond to your inquiries, and personalize your experience.

Process Payments: To process payments for our services and manage billing.

Communicate with You: To send you notifications, updates, and promotional messages, such as newsletters, special offers, and service announcements.You can opt-out of receiving marketing communications at any time.

Customer Support: To provide customer support and troubleshoot issues.

Analyze and Improve: To analyze usage trends, diagnose technical problems, and improve the Services.

Comply with Legal Obligations: To comply with applicable laws and regulations.

3. Sharing Your Information

We may share your information with the following third parties:

Service Providers: We may share your information with third-party service providers who assist us in providing the Services, such as payment processors, data analytics providers, and customer support providers. These third parties are contractually obligated to protect your information.

Business Partners: We may share your information with our business partners for marketing and promotional purposes.

Legal and Safety: We may disclose your information to law enforcement or other authorities if required by law or in response to a valid legal request. We may also disclose your information to protect the safety and security of our users, the Services, or our business.

4. Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is completely secure.

5. Your Choices

You have certain choices regarding your information:

Access and Control: You may access, update, or delete your account information at any time.

Marketing Communications: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in the communication or by contacting us directly.

Location Services: You can control your location services settings through your device settings.

6. Children's Privacy

The Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the revised Privacy Policy on the Services and updating the "Last Updated" date at the bottom of this Privacy Policy.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at accounts@ee-mobile.co

Last Updated: 06/10/2023